Please email us at inbox@aquaprime.co.uk for any queries you may have

Orders are shipped from Unit T, Blatchford Road, Horsham, RH13 5QR

We currently only ship orders, collection is not available at this current time.

If you spend over £200, shipping is free. Shipping will be calculated at checkout and can differ depending on the weight and amount of products purchased.

Currently we only ship within the UK

If you receive the goods and find they don’t fit for what you are looking for, then you are more than welcome to return the items to us within 28 days from receipt of your delivery, as long as the goods have not been damaged in any way and still sealed in it's original packaging. We will offer you a full refund for the item itself, (excluding delivery costs). However, you will need to arrange the return yourself, with a courier of your choice. (This charge will not be refunded). Please ensure all returnable items are adequately re-packaged so as to prevent damage in transit. Returned items which have been damaged due to poor re-packaging will incur a repair fee.

Orders must be placed by 12pm to qualify for next day delivery. Orders placed after this time will be delivered on the next available business day. We guarantee next day delivery, excluding weekends and public holidays. Delivery timeframes may vary due to factors beyond our control (e.g., weather, transportation delays).